This is a reproduction of an article published in The Global Recruiter magazine on 19/12/16 with some minor editorial changes.
FRONTLINE - Identity verification is a considerable challenge for today’s employers argues TikForce’s Kevin Baum.
Identity theft is a growing trend in 2016. The employment industry is seeing a vast increase in the number of people being targeted by organised crime, opportunistic hacker networks, and, most recently, jobseekers on recruitment websites. It is estimated that over three-quarters of a million Australians have their identity stolen each year and the demand for support for these victims is hitting an all-time high, with accessibility to support resources diminishing as the increase of victims continues to climb.jobseekers on recruitment websites. It is estimated that over three-quarters of a million Australians have their identity stolen each year and the demand for support for these victims is hitting an all-time high, with accessibility to support resources diminishing as the increase of victims continues to climb.
An article from ABC News (Australia) earlier this year, reported on jobseekers being targeted on well-established recruitment websites. One victim from Western Australia was subject to an employment scam when applying for a job via one of Australia’s largest online recruitment websites. The jobseeker was asked to send through his passport, driver’s licence, tax file number along with other sensitive personal details. Despite the fact that the site had a dedicated cyber security/fraud team, the scam was not detected.
Who do we trust?
With the dramatic increase in identity and credential theft, it is vital for the HR and recruitment industry to provide, or have access to, a risk mitigation and verification solution which counters this trend, and assures candidates that their credentials and personal information is in safe hands.
Australia’s unemployment rate greatly influences the demand and need for recruitment services, which are undoubtedly highly labour intensive and involve a lot of work for both the recruiters and the candidates to achieve a positive outcome. If an agency does what it is supposed to do, then everyone will benefit, however, time always seems to be an issue.
In the face of these challenges, TikForce has created an online solution for identity and credential verification. Established in 2014 and listed on the Australian Securities Exchange (ASX) in April 2016 the business was founded by technology veteran and CEO, Kevin Baum.
The idea of TikForce is to take advantage of digital technology to create a solution that focuses on cutting costs and speeding up efficiency. At the same time, speed and efficiency would be worth nothing if there were low levels of trust between recruiters and jobseekers. To this extent, Baum believes the TikForce Platform is a game changer in recruitment, because candidate identity, qualifications and licences are independently verified and can be matched to the specific job requirements. In a break from the more traditional ‘transactional systems’, the TikForce Platform provides for continuous monitoring and updating to ensure a fully compliant workforce.
Are they work ready?
TikForce offers a tool which captures the full competency of a worker in order to fulfil a position. This solution allows recruiters to have access to only those candidates whose identity is verified plus have the skills for a position within an organisation, which removes the administration burden for recruiters.
Another powerful part of the TikForce Platform is Tik.me. This allows individuals to securely upload and store all their certificates, diplomas, licences and other relevant documents in one digital worker passport. Unlike other digital credential systems, the individual controls and grants access to employers, contractors and recruitment firms. The system is easily accessible and the individual can readily share their profile with employers. Not only does Tik.me store all relevant credentials and supporting documents, it also provides a verification certificate for each individual. Tik.me ensures that all credentials and licenses are valid and provides live two-way reporting and updating well in advance of expiry/renewal dates. The live notification function of Tik.me, can improve the efficiency and greatly reduce administrative costs and process associated with more manual processes or less responsive enterprise platforms.
More time to focus on better recruitment
Whatever the solution to identity verification, it is imperative that the system allows more time to be spent on the actual screening process carried out by the recruiter – such as interviewing and reference checking. The TikForce Platform is not meant to replace living, breathing recruitment professionals - it aims to enhance the recruitment process by removing the arduous but necessary compliance, required and expected of the industry and more importantly, the clients.
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